If you are looking to understand the actions that a user takes on your website, one of the best ways to do this is with event tracking. This can include (but not limited to): Link clicks (on site or outbound) Downloads (whitepaper, pdf, etc) Scrolling Load times In Google Analytics, event tracking is made up of 4 elements: Category, Action, Label, and Value. The awesome thing about this is that the hierarchy use cases are highly customizable so events are a very flexible way to report on user action. For larger websites/enterprises, I tend to track events in the following format, utilizing the category as a means of organizing actions based on site structure. Note that the ‘Value’ field is used to set a numerical value for an event, most
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